{"id":1988278943855,"title":"The Collective Effort of Community Care","handle":"1497","description":"At Jag’s Furniture \u0026amp; Mattress, we believe strongly in giving back to the community we have built our stores within. As a Canadian owned and operated company who thrives off of customers who choose to buy local, we feel it is both our privilege and our responsibility to play a part in charities that are local also, and to give back to a community that gives back to us!\n\n \n\n\u003cstrong\u003eHelping is a Group Effort\u003c\/strong\u003e\n\n \n\nThe BC Children’s Hospital Foundation is one of the local charities we choose to support, and is an organization that has been actively serving families in their greatest time of need for well over 30 years.\n\n \n\nThe BCCHF works tirelessly to raise funds to support the Children’s Hospital, along with the Sunny Hill Health Centre for Children, and the Child \u0026amp; Family Research Institute.\n\n \n\nThis trio of care facilities has a variety of care intentions, but they are all backed with the singular mission to improve the health and lives of the young people who are cared for within these facilities.\n\n \n\n\u003cstrong\u003eHow We Chose to Help This Past Year\u003c\/strong\u003e\n\n \n\nOver the past year we have had the opportunity to bring our own support to this charity that thrives on exactly that - support.\n\n \n\nMost recently, we provided a small sprinkling of cheer for the \u003ca href=\"https:\/\/twitter.com\/BCCHF\"\u003e‪BCCHF\u003c\/a\u003e Christmas Tree from \u003ca href=\"https:\/\/twitter.com\/JagsMJM\"\u003e‪Jags\u003c\/a\u003e (as seen \u003ca href=\"https:\/\/twitter.com\/JagsMJM\/status\/676437023423660032\"\u003ehere\u003c\/a\u003e).\n\n \n\nPrevious to that we were able to proudly presenting the \u003ca href=\"https:\/\/twitter.com\/BCCHF\"\u003e‪BCCHF\u003c\/a\u003e with a $1000 donation cheque (as seen \u003ca href=\"https:\/\/twitter.com\/JagsMJM\/status\/641641914899402752\"\u003ehere\u003c\/a\u003e) thanks to YOUR help!\n\n \n\nAs well, this past summer the \u003ca href=\"https:\/\/twitter.com\/BCCHF\"\u003e‪BCCHF\u003c\/a\u003e allowed us to replace their 1984 couch set with one of our sofas for the waiting area (as seen \u003ca href=\"https:\/\/twitter.com\/JagsMJM\/status\/632416062760357888\"\u003ehere\u003c\/a\u003e), delivering comfort to parents who need it at a pivotal time, along with donating and deliver a brand new leather sofa to the oncology unit (as seen \u003ca href=\"https:\/\/twitter.com\/JagsMJM\/status\/632415445136490496\"\u003ehere\u003c\/a\u003e) for additional seating for added rest.\n\n \n\nIt’s a small part, but every bit helps …and we were thrilled we could do so!\n\n ","published_at":"2020-07-15T14:11:22-07:00","created_at":"2018-11-26T10:03:30-08:00","vendor":"Jag's Furniture \u0026 Mattress","type":"","tags":[],"price":0,"price_min":0,"price_max":0,"available":true,"price_varies":false,"compare_at_price":null,"compare_at_price_min":0,"compare_at_price_max":0,"compare_at_price_varies":false,"variants":[{"id":18922884923503,"title":"Default Title","option1":"Default Title","option2":null,"option3":null,"sku":"","requires_shipping":true,"taxable":true,"featured_image":null,"available":true,"name":"The Collective Effort of Community Care","public_title":null,"options":["Default Title"],"price":0,"weight":0,"compare_at_price":null,"inventory_management":null,"barcode":null,"requires_selling_plan":false,"selling_plan_allocations":[]}],"images":["\/\/cdn.shopify.com\/s\/files\/1\/0047\/2534\/2319\/products\/Screen-Shot-2015-12-20-at-12.10.47-PM.png?v=1543255472"],"featured_image":"\/\/cdn.shopify.com\/s\/files\/1\/0047\/2534\/2319\/products\/Screen-Shot-2015-12-20-at-12.10.47-PM.png?v=1543255472","options":["Title"],"media":[{"alt":null,"id":3193540313227,"position":1,"preview_image":{"aspect_ratio":1.19,"height":385,"width":458,"src":"https:\/\/cdn.shopify.com\/s\/files\/1\/0047\/2534\/2319\/products\/Screen-Shot-2015-12-20-at-12.10.47-PM.png?v=1570087814"},"aspect_ratio":1.19,"height":385,"media_type":"image","src":"https:\/\/cdn.shopify.com\/s\/files\/1\/0047\/2534\/2319\/products\/Screen-Shot-2015-12-20-at-12.10.47-PM.png?v=1570087814","width":458}],"requires_selling_plan":false,"selling_plan_groups":[],"content":"At Jag’s Furniture \u0026amp; Mattress, we believe strongly in giving back to the community we have built our stores within. As a Canadian owned and operated company who thrives off of customers who choose to buy local, we feel it is both our privilege and our responsibility to play a part in charities that are local also, and to give back to a community that gives back to us!\n\n \n\n\u003cstrong\u003eHelping is a Group Effort\u003c\/strong\u003e\n\n \n\nThe BC Children’s Hospital Foundation is one of the local charities we choose to support, and is an organization that has been actively serving families in their greatest time of need for well over 30 years.\n\n \n\nThe BCCHF works tirelessly to raise funds to support the Children’s Hospital, along with the Sunny Hill Health Centre for Children, and the Child \u0026amp; Family Research Institute.\n\n \n\nThis trio of care facilities has a variety of care intentions, but they are all backed with the singular mission to improve the health and lives of the young people who are cared for within these facilities.\n\n \n\n\u003cstrong\u003eHow We Chose to Help This Past Year\u003c\/strong\u003e\n\n \n\nOver the past year we have had the opportunity to bring our own support to this charity that thrives on exactly that - support.\n\n \n\nMost recently, we provided a small sprinkling of cheer for the \u003ca href=\"https:\/\/twitter.com\/BCCHF\"\u003e‪BCCHF\u003c\/a\u003e Christmas Tree from \u003ca href=\"https:\/\/twitter.com\/JagsMJM\"\u003e‪Jags\u003c\/a\u003e (as seen \u003ca href=\"https:\/\/twitter.com\/JagsMJM\/status\/676437023423660032\"\u003ehere\u003c\/a\u003e).\n\n \n\nPrevious to that we were able to proudly presenting the \u003ca href=\"https:\/\/twitter.com\/BCCHF\"\u003e‪BCCHF\u003c\/a\u003e with a $1000 donation cheque (as seen \u003ca href=\"https:\/\/twitter.com\/JagsMJM\/status\/641641914899402752\"\u003ehere\u003c\/a\u003e) thanks to YOUR help!\n\n \n\nAs well, this past summer the \u003ca href=\"https:\/\/twitter.com\/BCCHF\"\u003e‪BCCHF\u003c\/a\u003e allowed us to replace their 1984 couch set with one of our sofas for the waiting area (as seen \u003ca href=\"https:\/\/twitter.com\/JagsMJM\/status\/632416062760357888\"\u003ehere\u003c\/a\u003e), delivering comfort to parents who need it at a pivotal time, along with donating and deliver a brand new leather sofa to the oncology unit (as seen \u003ca href=\"https:\/\/twitter.com\/JagsMJM\/status\/632415445136490496\"\u003ehere\u003c\/a\u003e) for additional seating for added rest.\n\n \n\nIt’s a small part, but every bit helps …and we were thrilled we could do so!\n\n "}

The Collective Effort of Community Care

Product Description
At Jag’s Furniture & Mattress, we believe strongly in giving back to the community we have built our stores within. As a Canadian owned and operated company who thrives off of customers who choose to buy local, we feel it is both our privilege and our responsibility to play a part in charities that are local also, and to give back to a community that gives back to us!   Helping is a Group Effort   The BC Children’s Hospital Foundation is one of the local charities we choose to support, and is an organization that has been actively serving families in their greatest time of need for well over 30 years.   The BCCHF works tirelessly to raise funds to support the Children’s Hospital, along with the Sunny Hill Health Centre for Children, and the Child & Family Research Institute.   This trio of care facilities has a variety of care intentions, but they are all backed with the singular mission to improve the health and lives of the young people who are cared for within these facilities.   How We Chose to Help This Past Year   Over the past year we have had the opportunity to bring our own support to this charity that thrives on exactly that - support.   Most recently, we provided a small sprinkling of cheer for the ‪BCCHF Christmas Tree from ‪Jags (as seen here).   Previous to that we were able to proudly presenting the ‪BCCHF with a $1000 donation cheque (as seen here) thanks to YOUR help!   As well, this past summer the ‪BCCHF allowed us to replace their 1984 couch set with one of our sofas for the waiting area (as seen here), delivering comfort to parents who need it at a pivotal time, along with donating and deliver a brand new leather sofa to the oncology unit (as seen here) for additional seating for added rest.   It’s a small part, but every bit helps …and we were thrilled we could do so!  
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Shipping Policy

 

Once your order is placed and the stock is confirmed at our warehouse, we will schedule a delivery date with you based on your location and availability. Order with multiple items is shipped out once all the items are in-stock at our warehouse.

 

Please continue reading to analyze all the options available to our customers.

 

Delivery Schedule and Appointments*

Our distribution center covers deliveries across locations from Chilliwack to North Vancouver. Delivery appointments for these are scheduled between 8 AM – 4 PM Tuesday through Saturday. Delivery teams call on the morning of the scheduled delivery date and provide you with a 2-3-hour window. As we outsource our out-of-town deliveries, the schedule for those locations is subjected to availability and thus can vary.

 

Please ensure that the recipient present at time of delivery must be of legal age.

 

If you have any questions, please contact us at sales@jagsfurniture.ca for more details.

 

Drop-Off Delivery (Option 1)

Any product delivered under our Drop-Off Delivery Service will be left in original factory packaging and delivered to the front door or garage of the customer’s residence.  Please note that the products will not be placed inside the home.

 

The delivery cost varies according to the location and will be calculated for you during the checkout process.

 

Delivery and Setup (Option 2)

Under this option, the delivery personnel will deliver to your room of choice, assemble item(s), and remove packaging.

 

To upgrade to this service there is an additional charge (can be added at checkout for online orders) and any additional requests are subjected to extra fees. The total shipping cost will be calculated for you during the checkout process.

 

Please note, delivery teams will NOT move or rearrange pre-existing furniture or merchandise for liability reasons.  Delivery teams are limited to handling only products on the Bill of Sale being delivered that day. Also, please be aware that the delivery teams do not install handles, knobs, or shelves.

 

Customer Pick-Ups (Option 3)

Pickup of products ordered online, or in-store are available at no charge from our distribution center in Surrey. For distribution center’s timings and contact info, please CLICK HERE

 

Please note the following (applicable to all options)

Please measure all doorways, hallways, architectural features, and room sizes to ensure all the furniture items fit properly. Cancellation due to error in measurements will be subjected to a 20% restocking fee and can only be exchanged. Multiple delivery/shipping charges will also be applicable.

Please be aware that for apartments and condo buildings, we only deliver through elevator access.

 

Damage or missing items must be disclosed to us within 72 hours (3 days) of delivery by contacting us at customerservice@jagsfurniture.ca, as well as documenting damage via photos and a detailed description.

 

If access is limited or unsafe the delivery personnel has the right to refuse delivery. In this case the store will be notified, and the customer will be contacted to discuss further steps.

 

We try to give the most accurate time window for the arrival of our special-order items; however, there might be some delays. Certain factors like production delays, custom clearances, shipping delays may result in the delivery date to be pushed. In this case, the customer is notified through email or call.

 

*Some areas of British Columbia, Canada may be restricted in receiving full delivery service. Additional delivery charges may also be applicable for hard to reach cities and towns. Please call or email for details.

 

Return Policy

 

Sleep Products

Due to Covid-19 precautions and for the health and safety of our customers, all mattresses, pillows, and bedding accessories are considered final sale. Any approved exchanges will be from the manufacturer’s warranty coverage and guidelines.

 

In-Stock Items

We categorize in-stock items as the ones that are available for immediate pick-up/delivery and are part of our stock program at our warehouse. After purchase, if unhappy with the product, customers can return for an in-store credit or exchange within 3 days of their purchase. 

All returns & exchanges, whether shipped or unshipped, will be subjected to a deduction of shipping costs and 20% restocking fees. Please ensure that the products are in their original condition and packaging. 

 

Special Order Items

Our special-order items, including custom made items are all final sale. These cannot be returned, canceled or exchanged.

 

Clearance / As-Is Items

All clearance and as-is items are considered final sale. No refunds and exchanges are applicable on them.

 

Note to customers:

Please be aware that the natural characteristics of leather, marble, and wood make them have slight variations and are thus, not considered as defects. Also, colors and textures of furniture may appear slightly different under lighting in your home than on a computer screen and under lighting in our showrooms.

 

If any item(s) arrive damaged or defective, simply note any damage upon delivery and email pictures of the defective furniture to customerservice@jagsfurniture.ca within 3 days of receiving items.